Welcome to Isabella Retreats. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and services. By using our site, you agree to the practices described in this policy.
Information We Collect
We may collect personal information such as your name, email address, phone number, shipping address, and other details necessary to fulfill your orders and provide customer support. Since Isabella Retreats only offers cash-on-delivery payments, we do not collect or store any credit card or online payment details.
How We Use Your Information
The information we collect is used to:
- Process and deliver your orders
- Communicate updates about your purchases or inquiries
- Improve our website, products, and services
- Respond to customer service requests and support needs
- Send important notices such as policy updates or order confirmations
Data Protection and Security
We use appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet is 100% secure.
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance your browsing experience. These cookies help us analyze website traffic and improve functionality.
Sharing of Information
We do not sell, trade, or rent users’ personal information. Your details may only be shared with trusted service providers who assist in operating our website or delivering your orders, provided that they agree to keep this information confidential.
Your Rights and Choices
You have the right to access, update, or request deletion of your personal information. If you no longer wish to receive communications from us, you may opt out at any time by emailing us at [email protected] with the subject line “Opt-Out Request.”
Opt-Out Instructions
To stop receiving promotional emails or updates, simply send an email to [email protected] and request to be removed from our mailing list. Once we receive your request, we will process it promptly and confirm via email.
International Use
Isabella Retreats operates worldwide. By using our website, you consent to the transfer and processing of your information in accordance with this Privacy Policy, regardless of where you are located.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly to stay informed.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]