Welcome to Isabella Retreats. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our site, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our website.
Products and Descriptions
We make every effort to ensure that product descriptions, images, and details on our website are accurate and up to date. However, slight variations in color, size, or design may occur. Isabella Retreats reserves the right to modify or discontinue products at any time without prior notice.
Orders and Payments
- All orders placed on Isabella Retreats are subject to availability and acceptance.
- We offer Cash on Delivery (COD) as our only payment method.
- By placing an order, you agree to pay the total amount due at the time of delivery.
- Orders may be canceled if the product is unavailable or if incorrect information has been provided.
Shipping and Delivery
We deliver orders worldwide. Delivery times may vary depending on the destination and product availability. We are not responsible for delays caused by customs clearance, natural events, or courier service disruptions.
Returns and Exchanges
Since all orders are processed with cash on delivery, returns or exchanges are accepted only in cases of defective or damaged products. Customers must notify us within 7 days of receiving the order by emailing [email protected] with proof of purchase and product images.
User Accounts
You may be required to create an account to place an order or use certain features of the website. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.
Intellectual Property
All content on the Isabella Retreats website, including text, images, graphics, logos, and designs, is the property of Isabella Retreats and is protected by applicable copyright and trademark laws. You may not copy, reproduce, distribute, or use any content without prior written permission.
Limitation of Liability
Isabella Retreats is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or products. We make no warranties, express or implied, regarding the performance or durability of our products beyond what is required by law.
Indemnification
You agree to indemnify and hold harmless Isabella Retreats, its affiliates, employees, and partners from any claims, damages, or expenses arising from your use of the website or violation of these Terms.
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review it to understand our data practices.
Termination
We reserve the right to suspend or terminate access to our website at any time without prior notice if we believe you have violated these Terms or engaged in fraudulent or abusive behavior.
Changes to Terms
Isabella Retreats reserves the right to modify or update these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. We encourage you to review this page regularly to stay informed.
Contact Us
For any questions or concerns about these Terms and Conditions, please contact us at:
Email: [email protected]